PRIVACY POLICY

Shelby Jo. Beauty & Co. Privacy Policy
Your privacy matters. This policy explains what we collect, how we use it, and the choices you have when you visit our website or book an appointment.

​

Information we collect

Depending on how you interact with us, we may collect:

• Contact information (name, phone number, email)

• Appointment information (services booked, appointment notes you share, preferences)

• Payment-related information (processed through third-party platforms—see below)

• Website usage data (like pages visited, device type, and general analytics)
   

How we use your information

We use your info to:

• Schedule and manage appointments

• Communicate confirmations, reminders, updates, or follow-ups

• Provide customer support

• Improve our website and services

• Comply with legal and tax obligations
   

Booking + payments (third-party services)

Appointments and payments may be processed through third-party tools (ex: booking platform, payment processors, and financing providers like Klarna, Afterpay, Affirm, and Cherry). These providers may collect and process information under their own privacy policies. We do not store full credit card details on our servers.
 

Marketing messages

If you opt in, we may send occasional updates, promotions, or service announcements via email or text. You can unsubscribe anytime using the link in the message or by contacting us.
 

Cookies & analytics

Our website may use cookies or similar technologies to improve performance and understand general site traffic. You can adjust cookie preferences through your browser settings.
 

Sharing your information

We do not sell your personal information. We may share information only when necessary with:

• Service providers who help us operate (booking, payments, website hosting, analytics)

• Legal authorities if required by law
   

Data security

We take reasonable steps to protect your information, but no system is 100% secure. If you believe your information has been compromised, contact us right away.
 

Your choices

You may request to:

• Access or update your personal information

• Ask us to delete certain information (where legally allowed)

• Opt out of marketing communications
   

Contact

Shelby Jo. Beauty & Co.
314 Pearl St, New Albany, IN 47150
(812) 786-6803